pk76 Privacy Policy — How We Handle Your Personal Data

1 Who We Are

For the purposes of this Privacy Policy, "pk76", "we", "us", and "our" refer to the pk76 platform and its operating entity, accessible at pk76.bid. pk76 operates as an online casino and sports betting platform under an international gaming authority licence, providing services primarily to players based in Pakistan.

pk76 is the data controller in respect of personal data collected through this platform. This means we determine the purposes and means by which your personal information is processed. Where we engage third-party processors to handle data on our behalf, we do so under contractual data processing agreements that require those processors to protect your data to the same standard as pk76 itself.

2 Personal Data We Collect

pk76 collects personal data through several channels: directly from you at registration and account management, automatically through your use of the platform, and from third parties engaged in payment processing and identity verification. The categories of data collected are as follows:

2.1 Registration & Account Data

• Full legal name as it appears on your Pakistani CNIC.
• Date of birth — collected to verify that you meet the 21+ age requirement for pk76.
• Pakistani mobile number — your primary login identifier and the destination for OTP verification messages.
• Residential address — required for identity verification and compliance screening.
• CNIC number — collected during Know Your Customer (KYC) verification prior to first withdrawal.
• Username and encrypted password hash — your pk76 login credentials. pk76 never stores your plain-text password.

2.2 Financial & Transaction Data

• JazzCash or EasyPaisa account number associated with your pk76 wallet.
• Bank account details (for HBL, UBL, or Meezan Bank transfers) where applicable.
• Cryptocurrency wallet addresses where USDT or BTC are used.
• Complete deposit and withdrawal transaction history within your pk76 account.
• Bonus allocation and wagering history relevant to your pk76 promotional activity.

2.3 Gaming Activity Data

• Full record of games played, bets placed, and outcomes on pk76 — including casino game sessions and sports betting slips.
• Session durations, login timestamps, and device information per session.
• Responsible gaming tool settings activated on your pk76 account (deposit limits, session timers, self-exclusion status).

2.4 Technical & Device Data

• IP address and approximate geographic location derived from it.
• Browser type, version, and operating system.
• Device type (mobile, tablet, desktop) and device identifiers where applicable.
• Cookie identifiers and session tokens as described in Section 5.
• Platform interaction data including pages visited, click paths, and feature usage within pk76.

2.5 Communications Data

• Records of all communications between you and pk76 support, including Live Chat transcripts and email correspondence.
• Complaint and dispute records including all documentation submitted to pk76 in connection with any formal complaint.

3 How pk76 Uses Your Personal Data

pk76 processes your personal data for the following specific purposes. We do not use your data for any purpose that is incompatible with the purposes disclosed here without obtaining your prior consent.

4 Legal Basis for Processing

pk76 relies on the following legal bases for processing your personal data, consistent with applicable international data protection frameworks adopted under our licensing jurisdiction:

• Performance of a contract: The majority of pk76's data processing is necessary to perform the services you contracted for when you registered a pk76 account — including account management, payment processing, and providing access to games and betting markets.
• Legal obligation: pk76 is required to process certain data to comply with Know Your Customer (KYC) requirements, anti-money laundering (AML) obligations, and record-keeping requirements under our international gaming licence.
• Legitimate interests: pk76 processes certain data based on legitimate business interests where those interests are not overridden by your rights — including fraud prevention, platform security, responsible gaming monitoring, and platform analytics.
• Consent: Where pk76 relies on your consent as the basis for processing — in particular for marketing communications — you may withdraw that consent at any time by contacting support or updating your communication preferences within your pk76 account settings.

5 Cookies & Tracking Technologies

pk76 uses cookies and similar tracking technologies to enable core platform functionality, improve your experience, and analyse usage patterns. The following types of cookies are used on pk76:

5.1 Strictly Necessary Cookies

These cookies are essential for the pk76 platform to function correctly. They enable session management, pk76 login authentication, and security features. You cannot opt out of strictly necessary cookies while using pk76 — they are required for the platform to operate.

5.2 Functional Cookies

Functional cookies remember your pk76 preferences — such as your chosen language, stored login details where you have enabled Remember Me, and display settings — to personalise your experience across sessions without requiring you to reconfigure preferences on each visit.

5.3 Analytics Cookies

pk76 uses analytics cookies to collect aggregated, anonymised data about how players interact with the platform — which pages are visited most frequently, where players encounter technical issues, and how navigation flows are used. This data is used solely to improve pk76 and is not linked to identifiable individuals.

5.4 Cookie Management

You may manage or delete cookies at any time through your browser settings. Please note that disabling non-essential cookies may affect the functionality of certain pk76 features. Instructions for managing cookies are available through your specific browser's help documentation.

6 Third-Party Data Sharing

pk76 does not sell your personal data. We share personal data with third parties only where it is necessary to provide our services, comply with legal obligations, or protect the platform's security. The categories of third parties who may receive your data are:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency processing partners receive the minimum financial data required to execute your deposit or withdrawal transactions. These partners operate under their own privacy policies and are subject to contractual data protection obligations with pk76.
• Identity verification providers: Third-party KYC service providers may receive your CNIC details and supporting documentation to assist in automated identity verification. All such providers are bound by confidentiality agreements and process data solely for the verification purpose.
• Game software providers: Studio providers including BetterLive receive limited technical data (session identifiers, bet data) required to deliver live dealer games within your pk76 account. They do not receive your full personal profile.
• Regulatory authorities: pk76 may be required by our international licensing authority, or by applicable law, to disclose personal data including transaction records, KYC documents, and gaming history in connection with regulatory inspections, audits, or law enforcement requests.
• Fraud prevention services: pk76 may share device fingerprinting data and behavioural indicators with specialist anti-fraud services to detect and prevent account takeover, duplicate registration, and payment fraud.
• Professional advisers: Legal, accounting, and compliance advisers engaged by pk76 may access personal data where necessary for the provision of professional services, subject to professional confidentiality obligations.

7 Data Security Measures

The security of your personal data is a primary operational priority at pk76. The following technical and organisational measures are in place to protect your information:

• 256-bit SSL/TLS encryption on all data transmitted between your device and pk76 servers — including login, payment, and account management interactions.
• Encryption at rest for all sensitive personal data held in pk76 databases, including financial records and identity documents.
• Bcrypt password hashing — your pk76 password is never stored in readable form. Even in the event of an unauthorised system access, your password cannot be retrieved in plain text.
• OTP verification for all new device logins and account-critical changes — an additional authentication layer beyond your password.
• Role-based access controls limiting which pk76 staff members can access which categories of personal data — only personnel with a legitimate operational need may access identifiable player information.
• Regular security audits and penetration testing conducted by independent third parties to identify and remediate vulnerabilities in pk76's infrastructure.
• Incident response procedures — in the event of a data breach affecting your personal information, pk76 will notify affected players without undue delay and take immediate steps to contain and investigate the incident.

Whilst pk76 implements industry-standard security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own pk76 login credentials and for logging out of your account when using shared devices.

8 Data Retention

pk76 retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, subject to any mandatory retention periods required under our international gaming licence and applicable regulations. The following general retention periods apply:

• Active account data: Retained for the duration of your pk76 account's active status and for a period of five (5) years following account closure, to satisfy regulatory record-keeping requirements.
• KYC and identity documents: Retained for a minimum of five (5) years from the date of last account activity, consistent with anti-money laundering regulatory obligations under our licensing framework.
• Transaction records: Complete deposit and withdrawal records are retained for five (5) years from the date of each transaction.
• Support communications: Live Chat transcripts and email correspondence are retained for two (2) years from the date of the communication.
• Marketing consent records: Records of your consent to or withdrawal from marketing communications are retained for the duration of your pk76 account and for two (2) years thereafter.
• Analytics data: Anonymised, aggregated analytics data may be retained indefinitely as it cannot be linked to individual players.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised using industry-standard data destruction methods.

9 Your Data Rights

As a registered pk76 player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact pk76 at [email protected] or via Live Chat. pk76 will respond to all rights requests within 30 calendar days.

10 Children's Privacy & Age Restriction

Parents and guardians in Pakistan are encouraged to use parental control software on shared devices to prevent underage access to online gambling platforms. pk76 operates a strict zero-tolerance policy on underage gambling and cooperates fully with any authority or individual reporting suspected underage access.

11 International Data Transfers

As an internationally licensed platform, pk76 may transfer and process your personal data in countries outside Pakistan where our servers, cloud infrastructure, or third-party processors are located. These jurisdictions may have data protection laws that differ from those applicable in Pakistan.

Where such international transfers occur, pk76 implements appropriate safeguards to ensure your personal data continues to receive adequate protection, consistent with the standards required under our licensing framework. These safeguards include contractual data processing agreements with all international processors, requiring them to implement equivalent data protection measures to those applied by pk76.

12 Changes to This Privacy Policy

pk76 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, new regulatory requirements, or platform developments. The updated version will be published at pk76.bid/privacy-policy with a revised Effective Date.

Where changes are material — meaning they substantively alter how we collect, use, or share your personal data — pk76 will notify registered players via SMS to the registered Pakistani mobile number or via in-platform notification at least seven (7) days before the revised Policy takes effect. For non-material clarifications and administrative updates, the revised Policy takes effect on the date of publication.

Continued use of the pk76 platform after a revised Privacy Policy takes effect constitutes your acceptance of the revised terms. If you do not agree with a material change, you may request closure of your pk76 account before the effective date.

13 How to Contact pk76 About Privacy

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pk76, please use one of the following contact channels:

• Live Chat: Available 24 hours a day, 7 days a week directly within your pk76 account after login. Privacy queries are handled with priority routing.
• Email: [email protected] — please include "Privacy Request" in the subject line and provide your registered pk76 mobile number to enable prompt handling. Responses are issued within 2–4 hours under normal operating conditions.

For formal data access requests or complaints that are not resolved satisfactorily through support, please submit a written request by email with the subject line "Formal Data Rights Request". pk76 will issue a full response within 30 calendar days of receiving a complete, verifiable request.